Basic Purpose

  • To distribute bread service through the restaurant and lounge
  • Exceed guest’s expectations by providing a high standard service.
  • Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.
  • Responsible for communicating with service staff to fulfill guests needs during service.
  • Follow Hagadone Hospitality philosophy.

Essential Functions

  • Stocking bread, butter, and orange glaze at the beginning of shift from bakery downstairs.
  • Responsible for cleanliness of bread server area.
  • Responsible for timing of bread service with large boardrooms.
  • Daily sidework and stocking throughout shift.
  • Lunch and Dinner service sequence knowledge.
  • Stay attentive and courteous with every table.
  • Responsible for prompt service and attentiveness to the Guest.
  • Maintain bread and butter stocked throughout shift.
  • Cleaning and drying placemats through shift.
  • Work as a team player and help each other throughout your shift.
  • Making eye contact and smiling when walking throughout dining room floor.
  • Capacity to stand for up to five hours at a time. Have good balance, steadiness and coordination.
  • High level of verbal and social skills.
  • Display a confident personal presence.
  • Must be able to carry 15lb tray of rolls to each table.
  • Must be work with a sense of urgency and still keep composure throughout a busy shift.

    COMPENSATION & BENEFITS OPPORTUNITIES

    Work Perks:

    • Employee meal program
    • FREE parking
    • Uniform provided - with in-house laundry

    Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:

    • Full Time Employees are offered these benefits first of the month following 60 days of employment
    • Must maintain a minimum of 30 hours per week or more.
    • Variable hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.

    401K Plan:

    • Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
    • 50% match up to a 4% contribution from the team member.

    PTO:

    • 6 months gets 7 PTO days - 728 hours (average 28 hours per week)
    • 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
    • 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
    • 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)

    Holiday Pay:

    • Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.

    Employee Discounts:

    • Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), and discounted room rates just to name a few!